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What is the minimum I have to pay and how often?

There is no minimum payment. You decide how much and the frequency you can afford.

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What does it cost to use My NZ Debt's service?

There is no additional cost to you for using My NZ Debt. We do not add any fees or charges to the debt.

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Are there any fees charged for international money transfers?

No, My NZ Debt does not charge you any international transfer fees.

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How do I know I can trust my NZ Debt?

My NZ Debt is a 100% New Zealand owned company which is registered with the New Zealand Companies Office. We have been operating since 2011 and have excellent relationships with debt collection agencies and New Zealand companies. Our focus is on helping you pay your debts safely and easily. We have many happy customers who have successfully used our service to get out of debt.

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How do I know any funds I have paid to MY NZ Debt are safe?

For your protection, all funds paid towards your New Zealand debts are held in a My NZ Debt trust account. Once your payments have accumulated to reach a single debt amount – we settle the debt on your behalf with the creditor, then you are notified through official email statements.

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Can My NZ Debt stop debt collectors contacting me?

As long as you have outstanding debts, we can't stop debt collectors contacting you, however in some circumstances we can help if you contact us and let us know.

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Can My NZ Debt assist with student loans or fines?

At this stage My NZ Debt services only private company debt – that is, finance companies, banks, debt collectors, power companies, phone companies, car dealers etc. We are not currently assisting with debt owed to the New Zealand Government.